Module 3: Cold Outreach That Works

Master the art of cold email and LinkedIn outreach. Learn frameworks, templates, and tactics that get responses from busy decision-makers.

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Outreach Tasks

Build your cold outreach system with these essential activities.

Create cold email templates

Develop 3-5 email templates for different prospect types and scenarios, optimized for response rates.

3 hoursEmail template frameworksSubject line testerEmail template library

Build LinkedIn outreach strategy

Create connection request messages and follow-up sequences for LinkedIn prospecting.

2 hoursLinkedIn Sales NavigatorLinkedIn message templates

Develop personalization system

Create a process for efficiently personalizing outreach at scale without sacrificing quality.

2 hoursResearch checklistPersonalization snippetsPersonalization playbook

Design follow-up cadence

Build a multi-touch sequence that persists without being annoying. Most deals close after 5+ touches.

2 hoursSequence builderCalendarFollow-up sequence plan

Set up A/B testing framework

Create a system to test subject lines, messaging, and timing to continuously improve response rates.

1 hourSpreadsheet trackerEmail tool analyticsA/B testing tracker

Cold Email Frameworks

Problem-Agitate-Solve (PAS)

Lead with a problem they likely have, make it feel urgent, then offer your solution.

Problem:"Most sales teams waste 10+ hours/week on manual data entry..."
Agitate:"That's 500+ hours per year per rep that could be spent closing deals..."
Solve:"We help teams like [similar company] automate this entirely..."

Best for: When you have a clear, painful problem to address

Before-After-Bridge (BAB)

Paint the painful present, show the better future, then bridge to how you help.

Before:"Right now, you're probably juggling spreadsheets and manual updates..."
After:"Imagine having real-time visibility across all your accounts..."
Bridge:"That's exactly what we built. Would love to show you how [Company] did it..."

Best for: When transformation is the key value proposition

AIDA (Attention-Interest-Desire-Action)

Grab attention, build interest, create desire, prompt action.

Attention:"Just saw your team is hiring 5 new SDRs..."
Interest:"Most teams at this stage hit a wall with their current tooling..."
Desire:"We helped [similar company] 3x their pipeline with half the reps..."
Action:"Worth a 15-min call this week?"

Best for: When you have a strong hook or trigger event

Subject Line Formulas

Your subject line determines whether your email gets opened. Test these formulas.

[Trigger event] + question
"Congrats on the Series A - scaling sales ops?"
35-45%
Mutual connection name
"Sarah Chen suggested I reach out"
40-50%
Specific result + company
"[Company] - 3x pipeline in 90 days"
25-35%
Curiosity gap
"Quick question about [their initiative]"
30-40%
Direct and simple
"15 mins this week?"
20-30%

LinkedIn Outreach Strategy

Connection Request

Best Practices:
  • Keep it under 300 characters (or don't add a note at all)
  • Reference something specific from their profile
  • Don't pitch in the connection request
  • Mention mutual connections if you have them
Example:
"Hi [Name] - saw your post on [topic]. We're working on something similar at [Company]. Would love to connect."

First Message After Connect

Best Practices:
  • Wait 1-2 days after they accept
  • Thank them for connecting
  • Provide value before asking for anything
  • Keep it conversational, not salesy
Example:
"Thanks for connecting! I noticed you're working on [initiative]. We just published some research on this - thought it might be useful: [link]"

Follow-up Messages

Best Practices:
  • Space out 5-7 days between messages
  • Try different angles (content, question, case study)
  • 3-4 messages max before moving on
  • Engage with their content between messages
Example:
"Just saw [similar company] announced [result]. We helped them get there - happy to share the playbook if useful."

Multi-Channel Follow-up Cadence

Persistence pays off - 80% of sales require 5+ touches. Here's a proven sequence.

TimingChannelActionNote
Day 1EmailInitial outreach emailSend between 8-10 AM their time
Day 2LinkedInSend connection requestReference your email
Day 4EmailFollow-up #1 - add valueShare relevant content or insight
Day 7LinkedInFirst message if connectedOr engage with their content
Day 10EmailFollow-up #2 - case studyShare relevant customer story
Day 14EmailFollow-up #3 - breakupLast touch, leave door open
Day 30EmailRe-engage with new angleOnly if there's new news/trigger

Personalization Levels

Level 1: Basic

Effort: 30 seconds
Elements:
  • First name
  • Company name
  • Job title
10-15% response rate
When to use: Tier 3 accounts, bulk outreach

Level 2: Contextual

Effort: 2-3 minutes
Elements:
  • Industry-specific pain point
  • Company news/trigger
  • Tech stack reference
20-30% response rate
When to use: Tier 2 accounts, good ICP fit

Level 3: Deep Research

Effort: 10-15 minutes
Elements:
  • Personal content they've created
  • Specific initiative they're working on
  • Mutual connection reference
  • Recent achievement
35-50% response rate
When to use: Tier 1 accounts, high-value targets

Common Outreach Mistakes

Too long emails

Why it fails: Busy executives scan emails in seconds. Long emails get deleted.

Fix: Keep emails under 100 words. One idea, one CTA.

Talking about yourself

Why it fails: Recipients care about their problems, not your features.

Fix: Lead with their pain point or a question about their situation.

Generic subject lines

Why it fails: 'Touching base' and 'Quick question' are spam triggers.

Fix: Be specific, reference triggers, or use curiosity.

Giving up too early

Why it fails: 80% of deals require 5+ touches. Most reps stop at 2.

Fix: Build a 5-7 touch sequence across multiple channels.

No clear CTA

Why it fails: Vague asks get vague responses. 'Let me know' doesn't work.

Fix: One specific ask: '15 mins Thursday or Friday?'

Key Takeaways

  • 1.Keep emails short (under 100 words), lead with their problem, end with one clear CTA.
  • 2.Subject lines make or break your email - test different formulas and track open rates.
  • 3.Multi-channel outreach (email + LinkedIn) increases response rates significantly.
  • 4.Follow up 5-7 times before giving up - persistence beats perfection.
  • 5.Invest more time personalizing high-value accounts - 15 minutes of research can 3x your response rate.